Terms and Conditions (T&C)
Louis Beermann – WEB-LOUIS
As of: November 24, 2025
1. Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all contracts between the customer and Louis Beermann, trading under the name “WEB-LOUIS,” for the provision of services in the areas of web design, web development, online marketing, and hosting.
1.2 Any deviating terms and conditions of the customer shall not apply unless WEB-LOUIS expressly agrees to their validity in writing.
1.3 Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a contract, acts in the exercise of their commercial or independent professional activity.
2. Conclusion of contract
2.1 The services presented on the WEB-LOUIS website do not constitute a binding offer, but are for information purposes and for the customer to submit a non-binding inquiry.
2.2 The customer can send their request to WEB-LOUIS by telephone, email, post, or using the online contact form.
2.3 WEB-LOUIS will then prepare a written offer, which will be sent by email, letter, or fax. This offer is valid for 30 calendar days.
2.4 Acceptance shall be effected by written declaration or by payment of the remuneration specified in the offer. The date of receipt of the acceptance or payment by WEB-LOUIS shall be decisive.
2.5 If acceptance does not occur within the deadline, WEB-LOUIS is no longer bound by the offer. This circumstance shall be indicated separately in the offer.
2.6 If the deadline falls on a Saturday, Sunday, or a public holiday at the customer's place of business, the deadline shall be extended to the next working day.
3. Right of withdrawal
Consumers have a statutory right of withdrawal for distance contracts. WEB-LOUIS provides details on this and a sample withdrawal form on a separate withdrawal page, which can be accessed at any time via the WEB-LOUIS website. In addition, the customer receives this information in text form as part of the offer.
4. Prices and payment terms
4.1 All prices quoted are final prices. WEB-LOUIS is exempt from sales tax in accordance with § 19 UStG (small business regulation), so no sales tax is shown.
4.2 The specific terms of payment (due date, payment method, payment period) are specified in the respective offer.
4.3 If the customer defaults on a payment, WEB-LOUIS is entitled to withhold services or suspend projects already in progress until payment is made.
5. Customer's obligations to cooperate
5.1 The customer undertakes to provide all information, access data, content, and materials necessary for the execution of the contract in a complete, correct, and timely manner.
5.2 Failure by the customer to comply with these obligations may result in delays or additional work. WEB-LOUIS is entitled to invoice any additional costs incurred as a result separately.
5.3 WEB-LOUIS shall not be liable for delays or defects attributable to insufficient cooperation on the part of the customer.
6. Hosting via Strato
6.1 Hosting services (e.g., web space, domain, email, SSL certificates) are provided by Strato AG. The hosting contract is usually managed and technically administered by WEB-LOUIS in its own name.
6.2 WEB-LOUIS shall provide the access data for hosting after project completion, unless otherwise agreed.
6.3 The customer undertakes not to distribute any illegal content via the hosting service and not to use any software that could compromise security.
6.4 WEB-LOUIS shall not be liable for availability, failures, data loss, or errors attributable to the hosting provider (Strato).
6.5 WEB-LOUIS is entitled to temporarily suspend or terminate hosting in the event of late payment, violation of legal requirements, or security risks.
6.6 Upon request, the customer may have the hosting contract or individual components (e.g., domain) transferred to them. The transfer shall take place after prior consultation; a fee may be charged for the technical effort involved.
7. Storage of the contract text
7.1 WEB-LOUIS does not permanently store the contract text (consisting of the offer, General Terms and Conditions, and cancellation policy) in a system accessible to the customer.
7.2 The customer shall receive all relevant contractual documents in text form by email and is responsible for their permanent storage.
8. Liability
8.1 WEB-LOUIS shall be liable without limitation for damages resulting from intent or gross negligence, as well as in the event of injury to life, limb, or health.
8.2 In the event of a slightly negligent breach of essential contractual obligations, liability shall be limited to typical, foreseeable damage.
8.3 Any further liability is excluded. This applies in particular to indirect damage or loss of profit.
8.4 The above limitations of liability also apply to legal representatives, vicarious agents, and other third parties used by WEB-LOUIS.
9. Copyright and rights of use
9.1 All services provided by WEB-LOUIS—in particular designs, source codes, texts, graphics, and concepts—are subject to copyright.
9.2 Upon full payment, the customer shall receive a simple, non-transferable right of use for the contractually agreed use.
9.3 Any use, processing, reproduction, or disclosure beyond this requires the prior written consent of WEB-LOUIS.
9.4 WEB-LOUIS is entitled to use anonymized project results for its own reference purposes, unless the customer expressly objects to this.
10. Changes to the Terms and Conditions
10.1 WEB-LOUIS behält sich vor, diese AGB zu ändern, sofern dadurch keine wesentlichen Vertragsbestandteile berührt werden.
10.2 The customer shall be notified of any changes at least two weeks before they come into effect. If no objection is raised within this period, the changes shall be deemed to have been accepted. WEB-LOUIS shall expressly inform the customer of their right of objection in the notification.
11. Applicable law and place of jurisdiction
11.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
11.2 For consumers, this choice of law shall only apply insofar as it does not conflict with mandatory legal provisions of the country in which the consumer has his habitual residence.
11.3 If the customer is an entrepreneur based outside Germany, the exclusive place of jurisdiction shall be the registered office of WEB-LOUIS.
12. Dispute resolution
WEB-LOUIS is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
